Refund Policy
Returns
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Non-Returnable Items: Products are made or cut as per order and cannot be returned once dispatched.
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Color and Design: Returns will not be accepted for color matching or design repeat variations.
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Transit Damage: We are not responsible for any damage arising in transit.
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Retail Store Returns: Products bought online cannot be exchanged or returned at any of our retail stores.
Refunds
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Approval: In exceptional cases where a return is approved, a refund will be processed.
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Processing Time: Refunds will be credited to the original payment method within 21 days.
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Handling Fee: A 25% handling fee will be deducted from the refund.
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Confirmation: A refund confirmation email will be sent once the refund is processed.